Privacy Policy

Revised December 3, 2018

SolarWorld Americas has outlined our policies below to help visitors to understand what information we collect, how it is used and how it is protected.

What Information is Collected

SolarWorld Americas gathers only the information that is essential to providing good service to our customers, partners, investors and other website visitors. On certain pages, we may give you the option of providing us with your name, address, phone number, email address or various other kinds of details to allow you to request a solar assessment, contact SolarWorld Americas or to receive newsletters and other services.

In addition to information you provide, SolarWorld Americas may collect information about your use of our websites, such as information regarding what pages you access on our sites, what URL you just came from and the URL you next go to, what browser and operating system you are using and your IP address. This information may be used to analyze trends and statistics, monitor link usage and to administer our website.


You may elect to participate in product giveaways, essay contests, promotional sweepstakes or other promotions offered by SolarWorld Americas (or one of our affiliates) through this web site. The Official Rules for such promotion may set forth additional, or different disclosures concerning use and disclosure of information collected for such promotion. With respect to information you provide in the course of participating in a promotion through this web site, to the extent there is a conflict between the terms of the Official Rules governing that particular promotion and this Privacy Policy, the Official Rules governing that particular promotion shall control.

The Way We Use Information

The purpose of collecting information is to enable SolarWorld Americas to deliver the requested services or products, to complete a transaction initiated by you, to consider you for a job opening, to contact you about a requested service, if necessary, and to provide related information that may be of interest to you. During the course of completing an inquiry initiated by you, SolarWorld Americas may provide your contact or other information to a third party fulfillment partner or sales agent such as an Authorized Solar Installer. We do not share this information with outside parties except to the extent necessary to complete that request.


When you visit one of our websites, we may place a small data file, commonly referred to as a cookie, on your computer. A cookie is an identifier that is sent to your browser from a web server and stored on your computer and stores information about your visit. Cookies assist you and SolarWorld Americas in many ways, for example, by saving your personal preferences, customizing your web experience and measuring the value and effectiveness of SolarWorld Americas' pages and experiences. We may also use cookies to count the number of times you visit our sites and compile anonymous statistics on website use and anonymous characteristics of users. We may also use the Google Analytics service or other third-party service providers to monitor traffic patterns to show how and when visitors use our site. These monitoring technologies may use cookies. In particular, the information generated by the Google Analytics cookie about your use of the website (including your IP address, and particulars about your browser and configuration as reported by your browser) will be transmitted to and stored by Google on servers in the United States. Please note that information collected by Google Analytics cookies do not include personalized identification information (such as names, e-mail addresses, and payment information). Google will use the information collected for the purpose of enabling us to evaluate your use of the website, certain aspects of your user experience on our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. More information on the Google Analytics cookies are available from Google at You may manually delete cookies at any time. If you choose to share personal information with us via a web form or other input mechanism, the information stored in the cookie, including your IP address, may be mapped to your personal information to create a user profile. This profile allows us to customize your web experience and deliver further communications that may be of interest to you.

Our websites also present embedded videos hosted by YouTube® as a third-party provider. Notwithstanding anything to the contrary set forth herein, you should be aware that, for videos that you view on our websites, a "persistent cookie" is set by YouTube third-party providers when you click to play the video.

This persistent cookie is not viewed or used by SolarWorld Americas or our other service providers. It is used by YouTube pursuant to YouTube's privacy policy as set forth at YouTube's privacy notice ( and Google's, YouTube's corporate parent, general privacy policy ( SolarWorld Americas has no control over, and is not responsible for, the manner in which YouTube and Google place and use cookies associated with viewing embedded YouTube videos on our websites. If you elect to participate in a promotional contest that involves voting, you should be advised that we may use cookies to track your votes. While you may visit and revisit our contest voting pages without keeping cookies, you should be advised that your votes may not be properly reflected on revisits without cookies.

Outbound Links

This site contains links to other sites. SolarWorld Americas is not responsible for the privacy practices or the content of these other sites or their associated companies and partners. SolarWorld Americas recommends that you review the privacy policy on other sites to ensure that you understand how they address issues related to the use of your personal information.

Data Security

SolarWorld Americas makes efforts to meet industry standards to safeguard the confidentiality of your personally identifiable information. Unfortunately, it is impossible to absolutely guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take reasonable measures to protect your information, SolarWorld Americas cannot ensure the security of any information you transmit to us or from online services and you do so at your own risk. Once we receive your transmission, we will use industry standard efforts to ensure its security on our systems or require that our third party vendors storing the information use industry standard efforts to ensure its security on their systems.

Changes to the Privacy Policy

SolarWorld Americas may amend this policy from time to time. If we decide to make substantial changes in the way we use your personally identifiable information, we will post the changes on this page and other places we deem appropriate so you become aware of what information we collect, how we use it and under what circumstances, if any, we disclose information. Your continued use of SolarWorld Americas’ website following such change will be deemed acceptance of the revised policy.